Customer
Experience Representatives

At DISH, we're Tuned In To You™. The Customer Experience department plays a vital role in executing on that promise, so if you like to help solve problems and interact with people from across the country, this is the spot for you!

LP.LOCATION-DESCRIPTION.LOCATION_PARAGRAPH


We love to promote employees from within and offer Associate's exciting career path opportunities with generous compensation increases!

Salary & Benefits

Salary & Benefits

$12/hour Starting Salary

plus bonus potential

Cumulative Shift Differentials

for working split shifts, hours worked past 6pm & weekend

Highly discounted DISH and Sling programming

LP.SKU-F5.PARAGRAPH_3

Employee Stock Purchase Plan

& profit sharing

Medical, Dental, Vision Insurance

LP.SKU-F5.PARAGRAPH_5

401(k) Investments

with company-matched funds

Tuition Reimbursement

LP.SKU-F5.PARAGRAPH_7

Paid Time Off

LP.SKU-F5.PARAGRAPH_8

Continued Training

for career development

Salary & Benefits

$11/hour Starting Salary

plus bonus potential

Additional $.50/hour

for bilingual language differential

Cumulative Shift Differentials

for working hours past 6pm and the weekend

Highly discounted DISH and Sling programming

LP.SKU-F5-1.PARAGRAPH_4

Employee Stock Purchase Plan

& profit sharing

Medical, Dental, Vision Insurance

LP.SKU-F5-1.PARAGRAPH_6

401(k) Investments

with company-matched funds

Tuition Reimbursement

plus bonus potential

Paid Time Off

LP.SKU-F5-1.PARAGRAPH_9

Continued Training

for career development

Salary & Benefits

$10.50/hour Starting Salary

plus bonus potential

Additional $.50/hour

for bilingual language differential

Cumulative Shift Differentials

for working split shifts, hours worked past 6pm & weekend

Highly discounted DISH and Sling programming

LP.SKU-F5-2.PARAGRAPH_4

Employee Stock Purchase Plan

& profit sharing

Medical, Dental, Vision Insurance

LP.SKU-F5-2.PARAGRAPH_6

401(k) Investments

with company-matched funds

Tuition Reimbursement

LP.SKU-F5-2.PARAGRAPH_8

Paid Time Off

LP.SKU-F5-2.PARAGRAPH_9

Continued Training

for career development

Salary & Benefits

$13.75/hour Starting Salary

plus bonus potential

Cumulative Shift Differentials

for working split shifts, hours worked past 6pm & weekend

Highly discounted DISH and Sling programming

LP.SKU-F5-3.PARAGRAPH_3

Employee Stock Purchase Plan

& profit sharing

Medical, Dental, Vision Insurance

LP.SKU-F5-3.PARAGRAPH_5

401(k) Investments

with company-matched funds

Tuition Reimbursement

LP.SKU-F5-3.PARAGRAPH_7

Paid Time Off

LP.SKU-F5-3.PARAGRAPH_8

Continued Training

for career development

Salary & Benefits

$14.75/hour Starting Salary

plus bonus potential

Additional $1.00/hour

for bilingual language differential;

Cumulative Shift Differentials

for working split shifts, hours worked past 6pm & weekend

Highly discounted DISH and Sling programming

LP.SKU-F5-4.PARAGRAPH_4

Employee Stock Purchase Plan

& profit sharing

Medical, Dental, Vision Insurance

LP.SKU-F5-4.PARAGRAPH_6

401(k) Investments

with company-matched funds

Tuition Reimbursement

LP.SKU-F5-4.PARAGRAPH_8

Paid Time Off

LP.SKU-F5-4.PARAGRAPH_9

Continued Training

for career development

Salary & Benefits

$12.50/hour Starting Salary

plus bonus potential

Cumulative Shift Differentials

for working hours past 6pm and the weekend

Highly discounted DISH and Sling programming

LP.SKU-F5-5.PARAGRAPH_3

Employee Stock Purchase Plan

& profit sharing

Medical, Dental, Vision Insurance

LP.SKU-F5-5.PARAGRAPH_5

401(k) Investments

with company-matched funds

Tuition Reimbursement

LP.SKU-F5-5.PARAGRAPH_7

Paid Time Off

LP.SKU-F5-5.PARAGRAPH_8

Continued Training

for career development

Passion at Work

Salary & Benefits

$10-$15/hour Starting Salary

depending on home location

Additional $1.00/hour

for bilingual language differential;

Cumulative Shift Differentials

for working hours worked past 6pm & weekend

Highly discounted DISH and Sling programming

LP.SKU-F5-6.PARAGRAPH_4

Employee Stock Purchase Plan

& profit sharing

Medical, Dental, Vision Insurance

LP.SKU-F5-6.PARAGRAPH_6

401(k) Investments

with company-matched funds

Tuition Reimbursement

LP.SKU-F5-6.PARAGRAPH_8

Paid Time Off

LP.SKU-F5-6.PARAGRAPH_9

Continued Training

for career development

Technical and Work Space Requirements

  • Desktop or laptop with Microsoft Windows (Apple/Mac, iOS, Chromebook, Android, and custom-built PCs are not supported)
  • Less than 7 years old
  • Intel or AMD 64-bit processor
  • Minimum 4 GB RAM
  • USB port dedicated for flash drive use

Accessories: All accessories must be wired without use of adapters, docks or dongles

  • Two displays, one must be at least 19”
  • Web camera
  • Noise cancelling USB headset that is not Bluetooth (Jabra BIZ 1500 or Sennheiser SC60 recommended)
  • Keyboard and mouse
  • Stable internet connection with no packet loss
  • Wired ethernet between modem and PC without use of an adapter: Wi-Fi / wireless is not supported
  • Minimum internet speeds: 7 Mbps download, 1 Mbps upload
  • DISH prefers that At Home agents do not have bandwidth or data cap on Internet usage (caps lower than 250GB are not recommended).
  • At Home agents are expected to have 99% uptime.
  • Capable of placing and receiving calls and SMS messages
  • Access to video camera
  • Access to either Google Play or Apple Store
  • Dedicated home office workspace, preferably a separate room with its own door
  • Agents are responsible for maintaining the workspace in a safe condition
  • Personal disruptions are not allowed during schedule hours and should not be audible in background noise. This includes but not limited to:
    • Children playing
    • Dogs barking
    • Loud music
    • Non-work-related phone calls
    • Door bells
    • Family members/roommates
  • You are scheduled on the phone throughout the entirely of your shift. It’s important to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours

All costs to meet and maintain these requirements, including repairs, Internet/ISP and mobile charges, are the responsibility of the employee and are not reimbursed by DISH, except where required by law.